GROUP WEBSITE
Privacy at
RETALLY Group.
This notice covers the RETALLY Group directory website and general enquiries. Each operating business explains its own product, payment and engagement data practices on its website.
When you browse
The site presents business information, links and a Group enquiry form. It does not provide a customer account, document upload or checkout. Cloudflare hosts the website and may process technical request information, such as IP address and browser details, to serve and protect it. The enquiry client checks whether secure intake is available; this check does not submit the details you enter.
When you send a Group enquiry
The form asks for your name, work email, optional company, selected business, a short non-sensitive message and consent to store the enquiry and contact you about it. Please leave out confidential records, credentials, payment details and patient information.
Choosing Send enquiry sends those fields to RETALLY’s Cloudflare-hosted intake service at www.retallyrecovery.com after a security check. The service stores the enquiry in a restricted database and attempts a plain-text notification to RETALLY’s business mailbox. A saved reference confirms storage. It does not confirm email delivery, reviewed or accepted work, a purchase or a response time. An enquiry with a pending notification remains saved.
Service providers and email alternatives
Cloudflare Turnstile processes the security challenge. Cloudflare hosts the intake endpoint and database, and Resend processes the notification to RETALLY’s business mailbox. Access to enquiries is limited to RETALLY and the service providers needed to receive, protect and handle them.
Email draft links open your email application. The draft is sent only when you choose to send it there; your email provider and the receiving business mailbox process that correspondence. Copy enquiry copies the prepared text or exposes it for manual copying. Copying does not send an enquiry. The website’s enquiry client does not save the form fields in browser storage.
Business-specific requests
For an existing order, payment, research request or recovery engagement, contact the responsible business. General group contact does not authorize another business to access your private records or begin work. Agree a suitable transfer route before sharing documents.
Retention and requests
Online Group enquiries are normally reviewed for deletion around 90 days after receipt, once handling is complete. Deletion is not automatic. Unresolved requests, documented disputes, ongoing engagements, preservation holds or legal obligations may require longer, individually reviewed retention. Minimal security or deletion audit receipts, email copies and backups may follow separate documented retention controls.
To ask about information you sent, request a correction or request deletion, email the group contact and include your saved reference if available. Records for an accepted engagement follow that business’s separately agreed handling and recordkeeping arrangements.